Level 1 IT Technician [#4867]
IT
Alteo is looking for an IT Technician for a 12-month contract based in Montreal (West Island).
Responsibilities:
Provide first-level IT support to users (network connection, hardware, software).
Ensure smooth operation of multi-function copiers: resolve program installation problems, coordinate maintenance and repairs with the supplier, provide training to new users.
Install and configure IP telephones for new users. Resolve first-level problems, and if necessary contact the telephony supplier for more complex problems.
Manage access cards: prepare new access cards for new users, program building doors and monitor system operation. Coordinate supplier interventions for repairs or maintenance services.
Manage the key system: maintain the key inventory, have copies made as needed, and update the list of holders.
Mana...
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