Implementation / Training Specialist [#4850]
IT
Alteo is looking for an Implementation/Training Specialist for a permanent position based in Montreal.
*** Hybrid work: 2 days in the office/week ***
Responsibilities:
Support new clients in integrating our software platform, from initial installation to full deployment.
Adapt configurations according to each client's needs and workflows.
Provide remote and in-person training to client teams on all the features of our software platform.
Plan remote training activities (new client training and ongoing training).
Participate in software data conversion for clients migrating to our solution.
Participate in the development of internal and external training tools.
Respond to user service calls (telephone and email) and handle all requests (support, information, training, technical problem solving).
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